POINTY TOE SHORT BOOTS-ankle high boot,comfortable closed toe pointy toe,zippers design, stiletto heels for conveniently in and out. more confidence, ease and elegance;This gorgeous heels bootie are women’s must-have!!! TRUE TO SIZE-Please follow the size chart in image and mesure your Size accurately.Some customer feedback is a bit too small,so for Loner,larger, Higher Feet please choose Size +1 UP, then we can also put in the insole to solve this problem, and more comfortable for walking. HEEL HEIGHT-faux suede ankle high bootir,approx.4.7 inches(12cm),data slightly sloating up and down by different sizes. Protective Film-we have added a protective film on the bottom of some prodcuts that is intended to protect from dirty or damage when you try, you can tear them off after deciding to keep the shoes, they all are brand new, for better customer experience. CUSTOMER SERVICE-Any damaged or size issue or quality issue, please contact us directly, we will handle it soon until you are satisfied. US local return.we provide satisfied after sales service for your charm.